Storefront Pickup is available Tuesday-Saturday from 11-5 and Sunday 11-3. You'll receive a text when your order is ready to be picked up. Text or call when you have arrived and we'll bring your order out to you!
Shipping is only available for United States addresses and all orders are sent via USPS. A flat rate of $8.00 will be applied for orders under $50.00 and free shipping is provided for orders over $50.00. Orders are shipped out as quickly as possible, but please allow 3-5 business days for your order to be shipped.
Returns & Exchanges:
Items are returnable for store credit or exchange with a receipt within 21 days of purchase. Items must be unopened/unused. All sale/discounted items are final sale.
Occasionally an item is damaged during shipping. To report a damaged item, please email us within 3 business days of delivery and include your order number, a brief description of the issue and a photo of the damaged item to [email protected] Each damage report will be individually reviewed for replacement assistance.
We take great care when fulfilling orders, but everyone makes mistakes! Please email us within 3 business days with your order number and a brief description of the issue and we'll do our best to make it right.
Information On Orders That Are Shipped:
If you need to return something that was shipped to you we asked that you mail it back within 7 days. Please return your items to:
Best Day Ever
2915 O’Donnell St, Suite 1
Baltimore, MD 21224
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Before you place your items in the mail please email us at [email protected] to let us know to be expecting the item. Items must be unopened/unused. Unfortunately, if the items are not received in this time frame we are not able to process the return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and your credit will be processed.