Storefront Pickup:

Storefront Pickup is available Tuesday-Saturday from 11-5 and Sunday 11-3. You'll receive a text when your order is ready to be picked up. Text or call when you have arrived and we'll bring your order out to you!

Shipping:

Shipping is only available for United States addresses and all orders are sent via USPS. A flat rate of $8.00 will be applied for orders under $75.00 and free shipping is provided for orders over $75.00. Orders are shipped out as quickly as possible, but please allow 3-5 business days for your order to be shipped.

Returns & Exchanges:

Items are returnable for store credit or exchange with a receipt within 21 days of purchase.  Items must be unopened/unused.  All sale/discounted items are final sale.

Damaged Shipments:

Occasionally an item is damaged during shipping.  To report a damaged item, please email us within 3 business days of delivery and include your order number, a brief description of the issue and a photo of the damaged item to [email protected]  Each damage report will be individually reviewed for replacement assistance.

Order Issues:

We take great care when fulfilling orders, but everyone makes mistakes!  Please email us within 3 business days with your order number and a brief description of the issue and we'll do our best to make it right.

Information On Orders That Are Shipped:

If you need to return something that was shipped to you we asked that you mail it back within 7 days.  Please return your items to:

Best Day Ever
2915 O’Donnell St, Suite 1
Baltimore, MD 21224

You will be responsible for paying for your own shipping costs for returning your item.  Shipping costs are non-refundable. 

Before you place your items in the mail please email us at [email protected] to let us know to be expecting the item.  Items must be unopened/unused.  Unfortunately, if the items are not received in this time frame we are not able to process the return.

Store Credit:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and your credit will be processed.

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